Email & CRM by design
Email that keeps your customers coming back
Klaviyo email and SMS for Australian ecommerce brands. We build lasting customer relationships — not promo blasts and discount codes, but emails people actually want to receive.
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Trusted by brands including
What we do
🔍 Audits & health checks
We take a close look at your Klaviyo account and show you exactly what's working, what's not, and where the biggest opportunities are.
🛠️ Setup & builds
From welcome flows to abandoned carts, we build your full Klaviyo email program from the ground up — designed around your brand and your customers.
🌱 Ongoing management
We look after your email marketing month to month. Campaigns, flows, reporting, and strategy — so you can focus on running your business.
Built for brands that think long-term
Some agencies chase short-term revenue with endless discount codes and flash sales. That's not us.
Tend Studio is for brands that care about the customer relationship — the kind that want people to come back because they love the brand, not because there's 20% off.
We focus on lifetime value, not just the next sale. That means welcome experiences that feel personal, post-purchase emails that build loyalty, and campaigns that sound like your brand — because that's what actually grows a business over time.
How it works
📋 Take the free scorecard
Answer a few quick questions about your email setup. You'll get an instant score showing where you stand and where the biggest opportunities are.
🔍 Get a closer look
Book a mini-audit and we'll review your Klaviyo account in detail. You'll get a clear report with specific recommendations — no jargon, no fluff.
🛠️ We build or fix
Whether it's setting up Klaviyo from scratch or optimising what you've got, we do the hands-on work to get your email program running properly.
🌱 We tend to it
Ongoing management, campaigns, and strategy. We look after your email so you don't have to — and we keep improving it month after month.
Ready to get more from your email?
Whether you're starting from scratch or want to make what you've got work harder — we'd love to help.
Get in touch →